More actual sale by sales talks

Seller experience customers who...
...are choosy and toughly negotiate performances and cash discounts
...are critical and sometimes mistrustful
...come in order to get information and advice but complete a purchase elsewhere


Customers experience sellers who...
...give advice for too long time and shower the customer with information
...advise on the level of the product, but ignore the level of relationship

The participants of this seminar will recognize the decisive values of the customer, which will lead to a conclusion of a contract and will approach these values frankly and directly. The participants will use objections, requirements and critical comments masterly to enter the phase of conclusion. They will recognize where inner blockades regarding behaviour and thinking prevent them from achieving a conclusion of a contract or success in sales. 

 

Selling on the level of relationship

Levels of personality as a key for success

Problematic customer talks

Objections as a chance for conclusion of a sale

The inner attitude of the seller

Practical exercises considering the participants' cases