Emotional competence

Emotional intelligence is accepted as an important managerial competence. The contact to customers and staff requires empathy and capacity for understanding. The seminar offers a way to support emotional competence for the practice of the company. It shows what executives, staff and company can exactly do in order to develop the own EQ. Basics of brain physiology show the connections between thinking, feeling and acting; definite exercises enable the transfer into practice.

 

The participants will learn to have a critical look at their own resources and their own scope of feelings. The aim is the development of empathy to achieve success in the job and in private life.
 

Emotions in the brain: Basics of brain physiology

Thinking - feeling - acting

Using powerful emotions for success
Finding    decisions: Balance between ratio and emotion, exercises for perception, self-regulation and one's own motivation, using personal resources for success

"Negative" feelings can prevent success. Handling resistance, fear, rage, anger and aggression

Being emotionally intelligent and preventing burn out

Scope of feelings - feelings as an experiment

Communicating feelings - the way to authentic communication