Change management

"Who wants to maintain what is worth being maintained, has to change what needs to be changed."
(Willy Brandt, letters)

In the course of quality management, having only tight resources at the same time, the need and the necessity of change arises. Some steps in change processes are welcome and are supported; often, however, change is understood as critical, chaotic and uncertain. At the same time changes are vital.

 

to reflect about one's own behaviour when handling change processes,
to strengthen existing abilities for a change,
to recognize and to test successful strategies when handling changes
 

Recognizing the significance of changes

Understanding phases of change processes

Reflecting about one's own behaviour in change processes

Helpful attitudes, abilities and strategies in order to handle changes