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All seminars in calendrical order

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Clicking on the title of the seminar you will get to the corresponding description of the seminar.

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ISM ACADEMY-certificate Seminars in english language

2012

May

Time management and personal organisation

21.05.2012 - 22.05.2012

June

From empolyee to superior	04.06.2012 - 06.06.2012
Know-how for vocational training in actual practice I	11.06.2012 - 12.06.2012
Successful conveying of specialized knowledge	11.06.2012 - 12.06.2012
Successfully mastering crises during a project	11.06.2012 - 12.06.2012
Training for trade fairs	11.06.2012 - 12.06.2012
Successful retailing	12.06.2012 - 13.06.2012
Informative meeting about the course of studies B. A Business Administration	14.06.2012 - 14.06.2012
Informative meeting about the course of studies B. A Business Administration	14.06.2012 - 14.06.2012
Informative meeting about the course of studies M. A. Management	14.06.2012 - 14.06.2012
Briefing on the program's Strategic Account Management	15.06.2012 - 15.06.2012
Briefing on the program's Strategic Account Management	15.06.2012 - 15.06.2012
Inspection of electrical installation according to DIN VDE 0100-600 and DIN VDE 0105-100	15.06.2012 - 15.06.2012
Dealing with complaints and solving conflicts with customers in a constructive way	18.06.2012 - 19.06.2012
International competence in negotiation	18.06.2012 - 20.06.2012
Management business game	18.06.2012 - 19.06.2012
Presentation with beamer and notebook	18.06.2012 - 19.06.2012
Data protection in the personnel office	25.06.2012 - 26.06.2012
Employees' Representation Act	25.06.2012 - 26.06.2012
Job references	25.06.2012 - 25.06.2012
Leading international teams	25.06.2012 - 26.06.2012
The apprentice supervisor as a coach	25.06.2012 - 26.06.2012
Strategic Account Management	28.06.2012 - 28.06.2012

July

Basics of up-to-date purchase	02.07.2012 - 03.07.2012
Having talks and communication	02.07.2012 - 04.07.2012
Rhetoric for apprentices	02.07.2012 - 04.07.2012
Service factors in the sphere of customers	02.07.2012 - 03.07.2012
Modern personal management	05.07.2012 - 06.07.2012

August

Applicant management with SAP	22.08.2012 - 22.08.2012
Income tax law	22.08.2012 - 23.08.2012
Interview-training for the selection of personnel	22.08.2012 - 24.08.2012
Emotional competence	27.08.2012 - 28.08.2012
Inspection of electrical equipment according to DIN VDE 0701-0702	27.08.2012 - 27.08.2012
Service orientated correspondence	27.08.2012 - 28.08.2012
Telephone training for apprentices	27.08.2012 - 29.08.2012
The telephone as an advertisement for the company	27.08.2012 - 29.08.2012
Up-to-date correspondence	27.08.2012 - 28.08.2012
Recognizing and managing conflicts	30.08.2012 - 31.08.2012

September

A systematic way to be successful in sales	03.09.2012 - 05.09.2012
Customer-orientated communication	03.09.2012 - 04.09.2012
Free speech, presentation and visualisation	03.09.2012 - 05.09.2012
Free speech, presentation and visualisation	03.09.2012 - 05.09.2012
Rhetoric face-to-face and on the phone	03.09.2012 - 05.09.2012
The executive as a coach	03.09.2012 - 04.09.2012
The secretary as an assistant to the management	03.09.2012 - 04.09.2012
Innovation management	10.09.2012 - 11.09.2012
Basics of leadership	10.09.2012 - 13.09.2012
Basics of the secretarial practice	10.09.2012 - 12.09.2012
business etiquette	10.09.2012 - 11.09.2012
Current right of travel expenses	10.09.2012 - 10.09.2012
Key Account Management	10.09.2012 - 11.09.2012
Assertion and self-confidence	17.09.2012 - 18.09.2012
Business economics for non-merchants	17.09.2012 - 18.09.2012
Enforcement training for professional assistance	17.09.2012 - 18.09.2012
Mind mapping	17.09.2012 - 17.09.2012
Organisation of in-house training	17.09.2012 - 18.09.2012
Specialist adviser in personnel management	17.09.2012 - 18.09.2012
Techniques to take decisions and to solve problems	17.09.2012 - 18.09.2012
Inspection of electrical appliances according to DIN VDE 0701-0702 and arc welding equipment according to VDE 0544-4	18.09.2012 - 18.09.2012
Coaching of sales personnel	24.09.2012 - 26.09.2012
German orthography	24.09.2012 - 24.09.2012
Leading dialogues with employees	24.09.2012 - 26.09.2012
Moderation of work groups and meetings	24.09.2012 - 26.09.2012
Moderation of work groups and meetings	24.09.2012 - 26.09.2012
Result orientated communication	24.09.2012 - 26.09.2012
Right regarding sales	24.09.2012 - 24.09.2012
Taking down the minutes	25.09.2012 - 25.09.2012

October

Business process management	01.10.2012 - 01.10.2012
Cost accounting for non-merchants	01.10.2012 - 02.10.2012
Creative working techniques	01.10.2012 - 02.10.2012
Filing and information management	01.10.2012 - 02.10.2012
Managerial resource of motivation	01.10.2012 - 02.10.2012
Sales control system and sales implementation	01.10.2012 - 02.10.2012
Social insurance right	01.10.2012 - 02.10.2012
Software applications in project management	01.10.2012 - 02.10.2012
The receptionist/porter as service personnel	01.10.2012 - 02.10.2012
leading of project teams	04.10.2012 - 05.10.2012
Body language in business	22.10.2012 - 23.10.2012
Body language in business	22.10.2012 - 23.10.2012
International purchase in China	22.10.2012 - 23.10.2012
Modern office organisation with Microsoft Outlook	22.10.2012 - 23.10.2012
Strategic Management	22.10.2012 - 23.10.2012
Telephone acquisition and sales	22.10.2012 - 23.10.2012
Training new colleagues successfully on the job	22.10.2012 - 23.10.2012
Coaching in project management	29.10.2012 - 31.10.2012
Knowledge management	29.10.2012 - 30.10.2012
Personnel assessment	29.10.2012 - 30.10.2012
personnel controlling	29.10.2012 - 29.10.2012
Quick-witted and convincing argumentation	29.10.2012 - 30.10.2012
Successful purchase negotiations	29.10.2012 - 31.10.2012
Training of negotiations - successful selling and negociating	29.10.2012 - 31.10.2012

November

Inspection of electrical installation according to DIN VDE 0100-600 and DIN VDE 0105-100	05.11.2012 - 05.11.2012
Know-how in labour law	05.11.2012 - 06.11.2012
Project and team management	05.11.2012 - 08.11.2012
Self-organisation and stress management	05.11.2012 - 06.11.2012
Strategic purchase management	05.11.2012 - 06.11.2012
Time management and personal organisation	05.11.2012 - 06.11.2012
Training of leadership and cooperation	05.11.2012 - 08.11.2012
Work-Life-Balance	05.11.2012 - 06.11.2012
	12.11.2012 - 14.11.2012
Basics of leadership	12.11.2012 - 15.11.2012
Conflict management for apprentices	12.11.2012 - 13.11.2012
Target orientated leadership of employees	12.11.2012 - 15.11.2012
Training of the voice - Personality of the voice	12.11.2012 - 13.11.2012
Managing international tools	14.11.2012 - 15.11.2012
Change management	19.11.2012 - 20.11.2012
International Business-Knigge/ etiquette manual	19.11.2012 - 20.11.2012
Methodology for specialists in data processing II	19.11.2012 - 19.11.2012
More actual sale by sales talks	19.11.2012 - 20.11.2012
Potential-analysis-procedure	19.11.2012 - 21.11.2012
Self-management and planning of the career	19.11.2012 - 20.11.2012
Termination	19.11.2012 - 19.11.2012
Co-operation in the company	26.11.2012 - 28.11.2012
Leading international teams	26.11.2012 - 27.11.2012
Separation talks	26.11.2012 - 28.11.2012
Successfully mastering crises during a project	26.11.2012 - 27.11.2012
Team management	26.11.2012 - 28.11.2012
Teamtraining for apprentices	26.11.2012 - 28.11.2012
Projektmangagement-Tools	29.11.2012 - 30.11.2012

December

Development of personality for female executives	03.12.2012 - 05.12.2012
Effective reduction of absentee periods	03.12.2012 - 05.12.2012
Labour law up-date 2013	03.12.2012 - 03.12.2012
Presentation with beamer and notebook	03.12.2012 - 04.12.2012
Professional appearance in the secretary's office	03.12.2012 - 05.12.2012
Training for trade fairs	03.12.2012 - 04.12.2012
Acquisition training	10.12.2012 - 11.12.2012
From colleague to superior	10.12.2012 - 12.12.2012
From empolyee to superior	10.12.2012 - 12.12.2012
Intercultural sensitization for Eastern Asia	10.12.2012 - 11.12.2012
Management business game	10.12.2012 - 11.12.2012
Successful conveying of specialized knowledge	10.12.2012 - 11.12.2012
Success in sales due to an efficient sales team in the office	12.12.2012 - 13.12.2012
Recognizing and managing conflicts II - Update-seminar	13.12.2012 - 14.12.2012
Dealing with complaints and solving conflicts with customers in a constructive way	17.12.2012 - 18.12.2012
International competence in negotiation	17.12.2012 - 19.12.2012
Know-how for vocational training in actual practice II	17.12.2012 - 18.12.2012
Practical training of accounting	17.12.2012 - 18.12.2012
Return talks and vocational rehabilitation	17.12.2012 - 19.12.2012

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